If you’re looking for a feel-good story that provides a view into the advantages of paying for a MobileMe account, travel, intrigue kind-hearted airline employees and evil-doers, we’d suggest taking a trip over to CNN’s website. They’ve posted a story that details the epic saga of a young family who, thanks to MobileMe’s Find My iPhone service and the actions of a Southwest Airlines manager, were able to recover a forgotten iPad from the other side of the country.
According to the video, Curtis Cogdill had packed his iPad and taken it on a trip from Sacramento to Oregon. The tablet was the first major purchase Cogdill and his wife had made after the birth of the son. When the Cogdills left the plane, they were so consumed with ensuring that their son’s needs were seen to that they neglected to pack up Curtis’ iPad and take it along with them. By the time the family returned to their home in Portland, Curtis realized that the iPad was no where to be found. Unable to recall whether or not he or his wife had used the device during their flight home, Curtis believed that he may well have left it at the terminal back in California.
We’re sure you’ll all agree that this is not at all cool.
What is cool, however, is that Curtis was able to hunt for his tablet using Apple’s Find My iPhone application on his iPod touch. In doing so, he was able to locate his iPad. Much to his surprise, the App indicated that the tablet wasn’t at the Sacramento International Airport. It wasn’t even in California. Indeed, the Cogdill family iPad had managed to make it all the way to Orlando, Florida. Curtis looked on in horror as his iPad moved from the airport to a private residence: It seemed that someone had found the tablet and decided to, um, liberate it. Curtis called Southwest, hoping to find someone that could assist him. Fortunately, one of the airlines supervisors took it upon herself to contact the police and visit the house where the iPad had been taken. To the surprise of the supervisor and police, the tablet had been snatched by another Southwest Airlines employee, who most likely couldn’t resist the possibility of being able to play Angry Birds on a larger screen. Once it was recovered, Southwest paid to have the iPad shipped back to Curtis, who after a stressful hunt was happy to have recovered his expensive purchase.
Kudos to Southwest Airlines for helping Curtis to recover his lost belongings and to MobileMe as well. It is instances like this that show that despite the fact that many of its core features are quickly becoming dated, gems like Find My iPhone still make the service a worthwhile investment.
Follow this article’s author, Seamus Bellamy on Twitter.